Terms of Service
Effective Date: November 4, 2026
Overview
Welcome to Tinyvele. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.
By visiting our website or placing an order, you agree to these Terms. Please read them carefully before using our website.
Our website is intended for customers in the United Kingdom.
Website: https://tinyvele.shop/
1. General Information
Throughout these Terms, the words “we”, “us”, and “our” refer to Tinyvele.
Tinyvele operates an online store offering baby shoes, baby bags, and related accessories.
By accessing our website or purchasing from us, you agree to comply with these Terms and all applicable laws and regulations.
If you do not agree with these Terms, please do not use our website.
2. Eligibility and Acceptable Use
By using our website, you confirm that:
You are legally able to enter into a binding agreement.
You will provide accurate and complete information when placing an order.
You will use our website only for lawful purposes.
You will not attempt to interfere with the security or proper operation of our website.
You will not use our website for fraudulent or unauthorised activities.
We reserve the right to restrict access to our website where there is a reasonable basis to do so.
3. Product Information and Pricing
We make reasonable efforts to ensure that product descriptions, photographs, specifications, and prices are accurate and up to date.
Please note:
Product colours may appear slightly different depending on your screen and device settings.
Product availability may change without notice.
Prices are displayed in British Pounds (GBP £).
We reserve the right to correct genuine pricing or listing errors.
Product descriptions and images are provided to help customers make informed purchasing decisions.
Nothing in this section affects your statutory rights under UK consumer protection laws.
4. Orders and Payment
When placing an order, you agree to provide accurate billing, delivery, and contact information.
After receiving your order, we will send an order confirmation by email.
An order confirmation does not necessarily mean that your order has been dispatched.
We reserve the right to refuse or cancel an order where there is a legitimate reason, such as suspected fraud, incorrect pricing, payment issues, or product unavailability.
If payment has already been taken for an order that we cancel, we will arrange an appropriate refund.
All payments must be completed using the payment methods available at checkout.
5. Shipping and Delivery
We currently offer delivery to addresses within the United Kingdom only.
Our standard shipping information is as follows:
Shipping Coverage: United Kingdom only.
Shipping Cost: £4.99 per order.
Currency: British Pound Sterling (GBP £).
Estimated delivery times will be displayed on our website or provided during checkout, where applicable.
Delivery estimates may be affected by circumstances outside our reasonable control, including severe weather, carrier disruptions, and other logistical issues.
If a delivery is delayed, we will make reasonable efforts to assist you.
Nothing in these Terms removes our responsibilities under applicable UK consumer law regarding delivery.
6. Returns, Refunds and Cancellations
We want our customers to feel confident when shopping with Tinyvele.
Customers may have statutory rights to cancel eligible online purchases within 14 days of receiving their goods under the Consumer Contracts Regulations 2013.
Following notification of cancellation, customers generally have a further 14 days to return the goods.
Certain exceptions apply, including products made to the customer’s specifications or other legally exempt goods.
Our Return and Refund Policy explains our return procedures, eligibility requirements, and refund process.
Nothing in our returns policy or these Terms affects your rights under the Consumer Rights Act 2015 or other applicable UK consumer protection legislation.
7. Consumer Rights
Under the Consumer Rights Act 2015, goods supplied to UK consumers must meet applicable legal requirements, including being:
Of satisfactory quality.
Fit for their intended purpose.
As described.
If a product is faulty, damaged, or not as described, you may be entitled to a repair, replacement, refund, or other remedy depending on the circumstances and applicable law.
These statutory rights are not affected by any additional store policies.
8. Intellectual Property
All content on the Tinyvele website, including text, product photographs, logos, graphics, designs, and other materials, is owned by or licensed to Tinyvele unless otherwise stated.
You may not reproduce, distribute, modify, or commercially use our website content without prior written permission, except where permitted by law.
9. Third-Party Services
We may use third-party service providers to support our business operations, including:
Payment processing providers.
Delivery and logistics companies.
Website hosting and ecommerce platforms.
Analytics and customer support services.
Third-party services may operate under their own terms and privacy policies.
Our use of these providers does not remove any legal responsibilities we have towards our customers.
10. Limitation of Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by UK law.
In particular, nothing in these Terms limits liability for:
Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Breach of statutory consumer rights.
Any other liability that cannot legally be excluded or limited.
Subject to the above, we will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
11. Indemnification
You agree not to misuse our website or engage in activities that unlawfully harm Tinyvele, our customers, or our service providers.
Nothing in this section requires you to indemnify us for matters where such an obligation would be prohibited by applicable law.
12. Privacy and Personal Information
Your use of our website is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable UK data protection laws.
We encourage you to review our Privacy Policy before placing an order.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business operations, website services, or applicable legal requirements.
Any updates will be published on this page with a revised effective date.
Your continued use of our website after changes are published does not remove any rights you have under applicable law.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protection laws applicable in your country or region of residence.
If you are a consumer residing in Scotland or Northern Ireland, you retain any mandatory legal protections and rights available to you under applicable local laws.
Nothing in this section takes away any consumer rights that cannot legally be excluded.
15. Contact Us
If you have questions about these Terms, an order, or our services, please contact us: