Privacy policy
Effective Date: November 4, 2026
Welcome to Tinyvele (“we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or place an order.
Website: https://tinyvele.shop/
This Privacy Policy is designed with reference to applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable Privacy and Electronic Communications Regulations (PECR).
1. Information We Collect
When you visit our website or make a purchase, we may collect the following information:
Personal Information
-
Full name
-
Email address
-
Telephone number
-
Billing and delivery addresses
-
Order details and purchase history
-
Payment information, processed securely by our payment service providers
Technical and Usage Information
-
IP address
-
Browser type and version
-
Device information
-
Operating system
-
Pages visited and browsing activity
-
Cookies and similar tracking technologies
2. How We Use Your Information
We collect and use your personal information for legitimate business purposes, including:
-
Processing and fulfilling customer orders.
-
Arranging delivery and providing order updates.
-
Responding to customer enquiries and support requests.
-
Managing returns, refunds, and exchanges.
-
Improving our website, products, and shopping experience.
-
Maintaining website security and preventing fraudulent activity.
-
Meeting our legal, accounting, and regulatory obligations.
-
Sending promotional emails where you have provided consent or where permitted by applicable law.
We only process personal information when we have a valid legal basis to do so.
3. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases when processing personal information:
-
Contract: To process orders, arrange deliveries, and provide customer services.
-
Legal Obligation: To comply with applicable tax, accounting, and other legal requirements.
-
Legitimate Interests: To maintain website security, prevent fraud, and improve our services, where these interests do not override your rights.
-
Consent: To send certain marketing communications and use non-essential cookies where required.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors interact with our website.
Cookies may be used to:
-
Remember shopping preferences and cart contents.
-
Support website functionality.
-
Analyse website traffic and performance.
-
Help improve our products and services.
Where required by UK law, we will request your consent before placing non-essential cookies on your device.
You can manage your cookie preferences through our cookie settings or adjust your browser settings. Disabling certain cookies may affect some website features.
5. Sharing Your Information
We do not sell or rent your personal information to third parties.
However, we may share relevant information with trusted service providers when necessary to operate our business, including:
-
Payment processing providers such as Stripe and PayPal, where used.
-
Delivery and shipping companies.
-
Website hosting and ecommerce service providers.
-
Customer support platforms.
-
Analytics and marketing service providers, where applicable.
-
Legal or regulatory authorities when required by law.
These service providers may only process personal information as necessary for their services and in accordance with applicable data protection requirements.
6. International Data Transfers
Some of our service providers may process personal information outside the United Kingdom.
Where personal data is transferred internationally, we take appropriate steps to ensure that the transfer complies with applicable UK data protection laws. This may include relying on UK adequacy regulations, the International Data Transfer Agreement (IDTA), or the UK Addendum to the EU Standard Contractual Clauses, where applicable.
7. Data Security and Retention
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
These measures may include:
-
SSL encryption.
-
Secure payment processing.
-
Restricted access to personal information.
-
Appropriate website security measures.
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, and regulatory requirements.
No method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Your UK Privacy Rights
Under applicable UK data protection laws, you may have the right to:
-
Access: Request a copy of the personal information we hold about you.
-
Rectification: Request correction of inaccurate or incomplete information.
-
Erasure: Request deletion of your personal information in certain circumstances.
-
Restriction: Request that we restrict the processing of your information in certain circumstances.
-
Data Portability: Request a copy of certain personal information in a commonly used electronic format.
-
Object: Object to certain types of data processing, including direct marketing.
-
Withdraw Consent: Withdraw your consent at any time where processing is based on consent.
To exercise your rights, please contact us using the details provided below.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
9. Marketing Communications
We may send promotional emails about our products, offers, and updates where you have consented or where we are otherwise legally permitted to do so.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting our customer support team.
Order confirmations, shipping notifications, and other essential transactional communications may still be sent when necessary to fulfil your orders.
10. Third-Party Websites
Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies.
We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing personal information.
11. Children’s Privacy
Our website is intended for adults purchasing products for babies and children. We do not knowingly collect personal information directly from children under the age of 13.
If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website practices, or applicable legal requirements.
Any updates will be published on this page with a revised effective date. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy, your personal information, or how we handle your data, please contact us: